Data & Privacy

s92 Privacy Policy – How We Protect Your Data

We take your privacy seriously. This policy explains exactly what personal data s92 collects when you use our betting and casino platform, how we use it, and the steps we take to keep it secure.

Last updated: June 2026

Your Privacy at a Glance

Six things that summarise how s92 handles your personal data – before you read the full policy below.

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Data Collected for Account Use

s92 only collects the data needed to operate your account – your name, contact details, date of birth and payment information. We do not collect data we have no use for, and we never ask for information beyond what is necessary to keep your account secure and functional.

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No Selling of Personal Data

s92 does not sell your personal data to third parties for marketing or advertising. Your data stays within s92's operational circle – shared only with trusted service providers who help run the platform, and only to the extent necessary for those services.

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Secure PKR Payment Processing

When you deposit or withdraw using JazzCash, Easypaisa, Raast or Bank Transfer, payment data is processed through secure, encrypted channels. s92 does not store your full payment credentials on its own servers – this is handled by the relevant payment provider.

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Your Right to Access Your Data

You have the right to request a copy of the personal data s92 holds on you at any time. If any of your stored information is incorrect, you can request a correction. For data access or correction requests, contact s92 support directly.

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Cookies for Platform Performance

s92 uses cookies to keep your session active, remember your preferences and understand how players use different parts of the platform. Cookies help us make the betting and casino experience smoother and faster. You can manage cookie settings in your browser.

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SSL Encryption on All Pages

Every page on s92 – from login to cashier to live casino – is served over SSL encryption. This means data transmitted between your device and s92's servers is encrypted and cannot be intercepted. Look for the padlock icon in your browser to confirm the connection is secure.

Summary: s92 collects personal data only to operate your account, process PKR payments and keep the platform secure. We do not sell your data. You can request access to your data or ask for corrections at any time by contacting support. By using s92, you agree to the practices described in this Privacy Policy.

1Introduction

This Privacy Policy explains how s92, accessible at s92.vin, collects, uses, stores and protects the personal data of players who register and use the platform. It applies to all services on s92 including sports betting, live casino, slots, bingo, deposits and withdrawals.

s92 is committed to handling your personal data responsibly. We collect only what we need, use it only for the purposes described here, and take appropriate steps to keep it secure. This policy is written in plain language so you can understand exactly what happens with your information when you use s92.

By registering an account or continuing to use s92, you confirm that you have read this Privacy Policy and agree to the data practices described. If you do not agree, please do not use the platform.

2Data We Collect

Personal & Account Data

s92 collects the following categories of personal data from players:

Category Examples Why Collected
Identity Data Full name, date of birth, CNIC copy (if verification required) Age and identity verification
Contact Data Email address, phone number Account communication, support
Account Data Username, account ID, login history Account management and security
Financial Data PKR transaction history, payment method used (e.g. JazzCash, Easypaisa) Payment processing and fraud prevention
Technical Data IP address, device type, browser, session data Platform security, analytics
Usage Data Pages visited, games played, bets placed, time on site Platform improvement, responsible gaming monitoring

s92 does not collect sensitive personal data beyond what is required for age verification and fraud prevention. We do not collect biometric data, political views, religious information or health data.

3How We Collect Your Data

Collection Methods

s92 collects personal data through the following channels:

  • Registration: When you create an s92 account, you provide your name, date of birth, contact details and create login credentials.
  • Deposits and withdrawals: When you make a PKR transaction using JazzCash, Easypaisa, Raast, Bank Transfer, cards or mobile wallets, transaction data is recorded.
  • Platform activity: Your gameplay, betting activity and navigation patterns are recorded automatically as you use s92.
  • Verification requests: If you are asked to verify your identity or age, you may submit documents such as a CNIC copy or other identity proof.
  • Support interactions: When you contact s92 support via any channel, the content of that communication is retained for service purposes.
  • Cookies and tracking: Technical data including IP address, device information and session data is collected automatically via cookies and server logs.

4How We Use Your Data

Purpose of Processing

s92 uses your personal data only for the following purposes:

  • To create and manage your s92 account and keep it secure.
  • To verify your age and identity as required before account approval or withdrawal processing.
  • To process PKR deposits and withdrawals and maintain accurate transaction records.
  • To deliver the sports betting, live casino, slots and bingo services you use on s92.
  • To send you important account-related communications such as deposit confirmations, withdrawal updates and security alerts.
  • To detect and prevent fraud, money laundering, underage access and other prohibited activity.
  • To monitor usage patterns and improve the platform's performance and user experience.
  • To support responsible gaming monitoring and, where appropriate, apply account-level protections.
  • To respond to your support queries and resolve account issues.

No unsolicited marketing: s92 does not use your personal data to send promotional emails or SMS messages without your consent. If you have opted in to receive promotional communications, you can opt out at any time by contacting support.

5Payment Data

PKR Transactions

When you make a deposit or withdrawal on s92 using JazzCash, Easypaisa, Raast, Bank Transfer, debit or credit cards, or mobile wallets, the transaction is processed through the relevant payment provider's own secure infrastructure. s92 records transaction amounts, dates, methods and statuses for account management and fraud prevention purposes.

s92 does not store your full card numbers, JazzCash PINs, Easypaisa account passwords or any other payment credentials on its own servers. Payment credential handling is managed entirely by the respective payment provider under their own security standards.

All PKR transaction records associated with your account are retained as part of your account history. These records may be reviewed if a payment dispute arises or if an account is flagged for investigation.

  • Deposits and withdrawals must be made using payment methods registered in your own name.
  • Payment records are kept for the duration of your account and for a reasonable period after closure.
  • If you believe a transaction on your account was not made by you, contact s92 support immediately.

6Data Sharing

Third Parties

s92 does not sell your personal data to any third party. Your data may be shared with a limited set of trusted third-party service providers who assist in operating the platform, but only to the extent necessary for those specific services. All third-party providers who handle your data are required to maintain appropriate data security standards.

Categories of third parties who may receive relevant data include:

  • Payment processors: JazzCash, Easypaisa, Raast and bank or card networks receive transaction data to process your PKR deposits and withdrawals.
  • Identity verification providers: If enhanced verification is required, an identity verification service may process your submitted documents.
  • Game and platform technology providers: Casino and sports data providers may receive anonymised usage data to deliver game content and live betting markets.
  • Customer support tools: Support platform providers may process communication data to facilitate your queries.
  • Analytics providers: Anonymised or aggregated usage data may be processed by analytics tools to help improve the platform.

Legal obligations: s92 may disclose personal data where required to comply with a lawful request, court order or other legal obligation. In such cases, s92 will share only the minimum data necessary to satisfy the requirement.

7Cookies

Session & Preference Cookies

s92 uses cookies – small text files stored on your device – to keep your session active while you are logged in, remember your platform preferences and understand how different areas of the site are being used. Cookies help us make your experience on s92 smoother and more consistent across visits.

The main types of cookies used by s92 are:

  • Essential cookies: Required for the platform to function. These handle session management and login state. Without them, you would be logged out on every page change.
  • Preference cookies: Store your settings such as language or display preferences so you do not have to re-enter them each visit.
  • Analytics cookies: Collect anonymised data about how players navigate s92 – which pages are visited most, where sessions end, and how features are used. This helps improve the platform.
  • Security cookies: Help detect suspicious activity and protect your account from unauthorised access attempts.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies will affect your ability to stay logged in and use certain platform features. For most players, keeping cookies enabled gives the best experience on s92.

8Data Security

SSL & Encryption

s92 takes the security of your personal data seriously. All data transmitted between your device and s92's servers is protected using SSL (Secure Sockets Layer) encryption. This applies to every page on the platform – from the login screen to the cashier to the live casino lobby.

Access to personal data within s92 is restricted to staff who need it to perform their job functions. Data access is logged and monitored. s92 regularly reviews its security practices to address new threats and maintain appropriate protections.

  • Passwords are stored in hashed form – s92 cannot read your password in plain text.
  • Suspicious login attempts trigger additional verification steps to protect your account.
  • Payment data is handled through the secure infrastructure of the relevant payment provider.
  • s92 does not send your password or full payment details via email or chat under any circumstances.

Your part in account security: Using a strong, unique password for your s92 account and not sharing it with anyone are the most effective steps you can take to protect your own data. If you suspect your account has been accessed without permission, contact support immediately.

9Data Retention

How Long We Keep Data

s92 retains your personal data for as long as your account is active and for a reasonable period after account closure. The specific retention period depends on the type of data and the purpose for which it was collected.

  • Account data: Retained for the lifetime of your account and for a period after closure to handle any outstanding queries or disputes.
  • Transaction records: PKR deposit and withdrawal records are retained for an extended period to support dispute resolution and financial record-keeping.
  • Identity verification documents: Retained for the period required to satisfy verification obligations and then securely deleted.
  • Support communications: Retained for a reasonable period after the query is resolved in case follow-up is needed.
  • Usage and analytics data: Anonymised or aggregated data may be retained indefinitely as it cannot be linked back to individual players.

When personal data is no longer needed for its original purpose and no legal obligation requires its retention, s92 will securely delete or anonymise it.

10Your Rights

Data Subject Rights

As an s92 player, you have the following rights regarding your personal data:

  • Right of access: You can request a copy of the personal data s92 holds about you at any time.
  • Right to correction: If any personal data s92 holds is inaccurate or incomplete, you can request that it be corrected.
  • Right to deletion: In certain circumstances, you can request that your personal data be deleted. Note that some data may need to be retained to fulfil legal or contractual obligations.
  • Right to restrict processing: You can ask s92 to limit how your data is used in certain situations.
  • Right to object: You can object to your data being used for certain purposes, including any direct marketing.
  • Right to data portability: You can request your personal data in a structured, commonly used format.

To exercise any of these rights, contact s92 support with your request. s92 will respond within a reasonable timeframe. Verification of your identity may be required before any data is released or modified.

11Minors

Under 18

s92 is strictly an adult platform for players aged 18 and above. s92 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe a minor has created an s92 account or provided personal data to s92, please contact support immediately so the account can be closed and the data removed.

s92 uses age verification measures during registration and may request identity documents to confirm a player's age. Accounts where the player is found to be under 18 will be closed and any balance forfeited in accordance with our Terms and Conditions.

Please keep your s92 account credentials private and away from anyone under 18 in your household.

12Changes to This Policy

Updates

s92 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable data practices, or improvements in how we communicate our data handling to players. When changes are made, the updated policy will be published on this page with a revised date at the top.

Where a change is material – meaning it significantly affects how your data is used – s92 may notify registered players via their registered email address or through an in-platform notice. For minor updates, the revised policy on this page serves as the notification.

Continuing to use s92 after a policy update has been published constitutes your acceptance of the revised Privacy Policy. If you have concerns about any update, you are welcome to contact support before continuing to use the platform.

13Contact Us

Data Queries

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how s92 handles your personal data, please get in touch with the s92 support team. We are available seven days a week and will do our best to respond to data-related queries promptly.

Support Email: [email protected]  ·  Available: 7 days a week  ·  For data access or deletion requests, please include your registered account email and a brief description of your request so we can handle it efficiently.

For questions about your account, payments or responsible gaming options, you can also visit our FAQ page or review our Responsible Gaming and Terms and Conditions pages for more detail.

Start Playing on s92 Today

Register your account, deposit in PKR via JazzCash or Easypaisa, and enjoy cricket betting, PSL markets, live casino and slots. Adults 18+ only. Your data stays private.